REFUND POLICY

At Labubu Doll India, we strive to provide our customers with high-quality disposable vape and other products. However, we understand that there may be occasions where you need to return a product. Please read our return policy carefully to ensure a smooth and hassle-free return process.

 

1. Return Eligibility:

– We accept returns for disposable vape products or other items within 24 hours from the date of delivery.

– To be eligible for a return, the product must be in its original, unopened packaging, with all seals and labels intact.

– Used or partially used items are not eligible for return due to health and safety regulations.

 

2. Return Process:

– If you believe you are eligible for a return, please contact our customer support team within 24 hours of delivery to report any defects or issues. You can reach our support team at info@labubudollonline.com or on our WhatsApp.

– Please provide your order number and a detailed description of the issue.

– Our team will review your request and provide you with instructions on how to return the product, if applicable.

 

3. Refund or Replacement:

– After we receive and inspect the returned product, we will notify you of the approval or rejection of your return.

– If approved, you may choose between a refund or a replacement product, as per your preference.

– Refunds will be processed to the original payment method used for the purchase.

 

4. Shipping Costs:

– Shipping costs for returning a product are the responsibility of the customer.

– We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.

 

5. Exclusions:

– Our return policy does not cover returns of items damaged due to mishandling, accidents, or misuse by the customer.

 

6. Contact Us:

– For any questions or concerns regarding our return policy, please reach out to our customer support team at info@labubudollonline.com or on WhatsApp.

 

By making a purchase from Labubu Doll India, you acknowledge and agree to abide by this return policy.

 

We reserve the right to modify this return policy at any time without prior notice. Please check our website for the most up-to-date policy.